Terms of service

Terms of Service
Creations on the Coast Ltd

Welcome to Creations on the Coast Ltd. By accessing our website, placing an order, or using any of our services, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General
By using our website or placing an order, you confirm that you are at least 18 years of age or have permission from a parent or guardian. We reserve the right to refuse service to anyone, for any reason, at any time.

2. Products & Personalisation
All products are subject to availability. Our personalised items are made to order, based on the details you provide. Please ensure all spelling, names, and customisation requests are correct at the time of ordering. Creations on the Coast Ltd is not responsible for customer-submitted errors.

3. Pricing & Payment
All prices are listed in GBP and include VAT where applicable. Prices are subject to change without notice. Full payment is required at checkout, and we accept secure payments via the methods available on our site.

4. Shipping & Delivery
Please refer to our Shipping Policy for detailed information on delivery times and methods. We aim to dispatch orders within our stated timeframe, but delays outside of our control (e.g. courier delays) may occur.

5. Returns & Refunds
Personalised items are non-refundable unless faulty or damaged on arrival. For more details on returning eligible items, please see our Returns & Refunds Policy.

6. Intellectual Property
All content on our website, including designs, logos, images, and text, is the intellectual property of Creations on the Coast Ltd and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability
Creations on the Coast Ltd shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Our liability is limited to the total amount paid for the specific product in question.

8. Changes to Terms
We reserve the right to amend these Terms of Service at any time. Changes will take effect immediately upon being posted to our website.

9. Contact Information
If you have any questions about these terms, please contact us at:
Creations on the Coast Ltd
Email: creationsonthecoastlrd@yahoo.com
Registered in England and Wales
Company Number: [ 16229457